Privacy Policy for cvtfstudios.net and the EmPrompt App

This Privacy Policy explains how cvtfstudios.net (“we”, “our”, or “us”) collects, uses, stores, and protects personal information when you access or use our website and the EmPrompt App.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our website or services.

1. Information We Collect

We may collect and process the following categories of information:

• Personal information you provide directly: name, email address, account details, billing details where applicable, and any information provided through forms or support requests.
• Information collected automatically: IP address, device and browser details, operating system, referral source, pages visited, time and date of visits, and analytics data.
• AI-related information: prompts submitted to EmPrompt, generated outputs, API keys or credentials used with supported AI providers, and technical metadata required to deliver AI functionality.

2. How We Use Your Information

We use the information collected to:

• Provide and operate the EmPrompt App and website
• Process transactions and manage purchases or subscriptions
• Improve user experience, functionality, and platform performance
• Support account access, authentication, and service administration
• Respond to enquiries and customer support requests
• Send service updates or marketing communication where consent has been provided
• Monitor usage and detect technical issues, fraud, or misuse
• Ensure compliance with applicable laws and internal policies

We do not sell or rent personal information to third parties for their own marketing purposes.

3. Use of AI Services

The EmPrompt App may connect to third-party AI provider services in order to generate prompts and outputs. In doing so, we may transmit user-submitted content and related technical information to those external services for processing.

By using the EmPrompt App, you acknowledge and agree that:

• AI-provider services may process your input data as part of the generation process
• Some third-party services may have their own terms and privacy policies
• We are not responsible for the privacy practices or data handling of any third-party AI service unless expressly stated

We recommend avoiding submission of sensitive, confidential, or personally identifiable information unless you are comfortable with the relevant AI provider processing it.

4. Cookies and Analytics

We may use cookies, web beacons, or similar technologies to analyse website traffic, remember preferences, improve functionality, support security, and measure performance.

Cookies may be session-based or persistent. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect some functions of the website or app.

5. Third-Party Services

We may use trusted third-party providers for hosting, analytics, payment processing, customer support, AI infrastructure, and fraud prevention.

These providers may process data on our behalf under their own privacy policies and data protection obligations. We take reasonable steps to ensure that such providers are reputable and appropriate for the services they provide.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, meet legal or contractual obligations, protect our rights, or resolve disputes.

When data is no longer required, it will be deleted, anonymised, or archived in accordance with applicable law.

7. Security

We implement appropriate technical and organisational measures designed to protect personal information from unauthorised access, misuse, alteration, or disclosure. However, no method of digital transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights relating to your personal data, including the right to access, correct, delete, restrict, object to, or port your data, and to withdraw consent where applicable.

If you would like to exercise any of these rights, please contact us using the details below.

9. International Transfers

If personal data is transferred outside your country or region, we will take reasonable measures to ensure that the transfer is protected by appropriate safeguards in line with applicable data protection laws.

10. Children’s Privacy

Our website and services are not intended for users under the age of 13, and we do not knowingly collect personal information from children without appropriate parental consent where required by law.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page with the revised date.